FAQQ. WHAT IS VENTAIR ALL ABOUT?
VENTAIR is a brand of Multiplex Appliances Pvt. Ltd. Established in the year 1999, it has proved to be a pioneer in India, in bringing auto clean kitchen Chimneys with Filter-Free oil collector system. VENTAIR also brings the latest, top of the line German Technology though Kitchen appliances such as Electric Hobs, Gas stoves, water purifiers, geysers, air coolers and more.
Q. WHY SHOULD A CUSTOMER OPT FOR VENTAIR OVER OTHER COMMERCIAL APPLIANCES BRANDS AVAILABLE IN THE MARKET?
Since “Quality” is our watchword, therefore clients can rely on VENTAIR over all other commercial appliances. Further, we pay meticulous attention to the innovation,design, aesthetics, functionality and above all safety of our products. Moreover, to sustain long-term customer delight, we also bring timely and competent after-sales services to the table. To keep pace with and anticipate customer needs and comforts, we invest in a continuous R & D system. We have constantly raised our bar in the quality of our products as well as infrastructure to provide superior quality at a competitive price.
Q. WHAT KIND OF WARRANTY AND GUARANTEE SYSTEM DO YOU OFFER FOR YOUR PRODUCTS?
For the Kitchen Chimneys, we offer a Lifetime Warranty on the Chimney's Motor. And for electric hobs and water purifier we offer 1-year warranty.
Q. WHERE TO FIND VENTAIR RANGE OF PRODUCTS?
We basically cater to our clients through two modes of marketing- Direct and Indirect. Direct marketing is our Door to Door Marketing, where our sales men visit the client's home and gives the product demo. Apart from this, our clients can connect with Ventair via numerous showrooms and galleries located throughout the country.
Q. WHAT ARE THE VARIOUS PAYMENT TERMS AND MODES?
There are various terms and modes available for payment including Cash, Cheque and Demand Draft.
Q. WHAT ARE THE AVAILABLE PRICE RANGE FOR VENTAIR PRODUCTS?
Our Products are available in various price ranges to cater to all groups of consumers. The price range starts from Rs.4000 and extend till Rs.40000 for high end kitchen appliances.
Q. WHERE WE CAN FIND A GLIMPSE OF VENTAIR PRODUCTS ?
We have numerous showrooms and galleries all over India where our clients can find the display of products offered by Ventair and appreciate their look and feel.
Q. WHAT IS THE PROCESS TO INITIATE BUSINESS ASSOCIATION WITH VENTAIR?
In order to initiate Business with us, the first step is to tell us the preferred mode of conducting business either as a Distributor, Wholesaler or Franchisee. Then the clients should mention the exact area of operation. With the basis of this information, our Dealer Coordinators will contact the clients, if that particular area is vacant for Business. Moreover, we will let the clients know the necessary formalities required to start the operation.
Q. WHAT ARE THE AFTER SALES SERVICE PROVIDED BY VENTAIR?
After the selling of our products, our service technicians visit your homes and install the appliances as per the your requirements, and also provide a training session for proper maintenance of the product.